Shipping Information

At Ursula Rihtar Artistic Jewellery, each piece of jewellery is hand made with love and passion in Slovenia by designer and maker Ursula Rihtar.

Some items available on the web page are held in stock while some are made specially to order, therefore we ask that you please be aware of our delivery times.

If an item is in stock it will be dispatched as soon as possible, usually within 2 working days of placing the order. For all items that need to be made, please allow a possible 2-3 weeks from the date that you placed your order until your jewellery is dispatched for delivery.

Prices and estimated delivery times

Slovenia    3,5 Eur              1-3 working days

Europe      10  Eur             3-7 working days

International   20 Eur          5-10 working days

International delivery – When items are sent to another country, your parcel is often handled by more than one postal service. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.